Your Leicester Boiler Repair and Plumbing Expert

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Customer Reviews and Feedback

Read what our amazing customers say about us

Tracey Oliver-Dawkins
From: Leicester


Comments:
I have a rental agency and this is the only company I use, great service, nothing too much of a problem! And appreciates when you are in business it doesn’t always go to plan!
Added: November 2019

Maria Tokarska
From: Leicester


Comments:
Great company. I could not ask for any better service. My old boiler broke on Monday morning and I had a new boiler fitted and fully working by Tuesday mid day! Great care, very helpful and affordable. Strongly recommending.
Added: October 2019

Name: Theo Ramratan
From: Leicester


Comments:
Was in urgent need of a boiler repair as I own a cafe and need hot water they came out the same day even though they was very busy, talked me through the whole process felt well informed and the price was Competitive within 24hrs of calling the job was complete thanks!!! Highly recommended!!

10/10 punctuality
10/10 professionalism
10/10 pricing

Added August 2019

Name: rizla247
From: Leicester


Joe and son came out to look at our radiators as 2 of them were not heating up at all. Joe quickly looked into the matter and found the fix immediately. Very good Service I couldn't recommend them enough. Very Polite and friendly excellent service, very happy customers.
Added: January 2019

Name: Barbara
From: Leicester


Comments:
Thank you for your timely visit, and making me warm again.such a nice man very pleasant,and don't forget to rest.thank you again
Added: August 26, 2018

Name: Lex
From: Leicester


Comments:
Fantastic service from Joe... the boiler in property that I rent out had stopped working. Joe was able to go out on a Sunday afternoon to have a look and make it safe, and then was able to install a new boiler within a week at a competitive price! Joe also kept me fully informed of everything, which - as a landlord not living at the property in question - was important to me. I would definitely recommend... Thanks!
Added: May 19, 2018

Name: Hannah Jetski
From: Leicester


Comments:
Honest and quick service. Highly recommend Joe for boiler breakdown and services.
Added: March 6, 2018

Name: Linda Wylie
From: Anstey, Leicestershire

Comments:
I had dreadful experiences with two gas engineers before I found Joe. Money wasted on repairs that did not work, an engineer who failed to turn up. After 3-4 weeks without hot water to find an honest, honorable trades person who turns up when they say they will and tells you the truth - not excuses - is amazing. How I wish I had found Joe straightaway. The service provided could not be faulted in cost, delivery and outcome. I would recommend him with no hesitation and will keep his details for the future.

But Joe - take a day off...
Added: March 5, 2018


Name: R.B.
From: Leicester


Comments:
Got no heating or hot water on this cold weather. They came in less than an hour and in less than 15 minutes I got all working excellent. I'm very grateful that I found them on google.
Highly recommend.
Added: February 28, 2018

Name: Shirley Coy
From: Narborough


Comments:
I was given Joe's number by BIASI in 2016 to repair my boiler. On Friday, 10 Feb 18, my husband found boiler leaking. Rang Joe immediately and he came round within a couple of hours. He found the problem and we discussed remedies including a new boiler. We took Joe's advice and opted to have a new Worcester Bosch and Joe said he wouldn't leave me cold for too long - saying he'd even come Sunday!!!  Imagine my surprise when he messaged at 0630 on Sunday morning. Joe and his trusty sidekick Joel arrived at 0900 and stayed till 1800. They worked really hard in difficult working conditions (cramped attic).

After a couple of days in blankets to wake up Monday morning to a nice cosy atmosphere was bliss and then a hot morning shower - and I mean HOT - heavenly.

Very very grateful to Joe and Joel for putting a couple of old uns before a lazy Sunday. Thank You.
Added: February 12, 2018

Name: Gary Wilson
From: Leicester


Comments:
Needed a gas fire re-connecting, was let down by SPLOSH who fitted our boiler but never turned to reconnection. Was given Joe's number by another tradesman, contacted Joe he put me in touch with his gas fitter Ryan who turned up looked at the job on Saturday gave me his quote, we agreed the quote, agreed to be done on the Wednesday. Turned up on time cracked with the job, very clean and tidy fire back on happy days. Would recommend this company first class job, very satisfied thank you. :D :D :D :D :D
Added: January 31, 2018

Name: Craig Mayes
From: Quorn


Comments:
I was recommended Joe by another plumber who obviously thought the job was too big or complicated for him. Joe was amazing getting to root cause of a complicated problem and install, kept me up to speed with progress whilst he was getting parts etc. Even went to the trouble of sourcing a re-conditioned part which he didn't have to do. Went over and above so definitely will use him again and recommend him to you all !!
Added: January 26, 2018


Name: Sharon andrews
From: Leicester


Comments:
Our boiler stopped working , a couple of years ago and it was winter!!!. Joe came out to look at it and it turned out not to be an easy job. I think he virtually dismantled it to find what was wrong . I admire his determination and his commitment . Jo is a very well mannered ,professional person . Prepared to go that extra mile . He had the boiler up and running . Today we called Joe regarding an issue in our new house , unfortunately it wasn’t something he dealt with . He gave us a number for one of his colleagues , who was prompted to visit and sorted out the issues. I was asked by joe to let him know how we got on , and if the issue hadn’t been resolved he would sort something out for us .
Honest , trustworthy . And professional . Highly recommended.
Mr and Mrs andrews
Added: January 15, 2018

Name: Dawn Ouedraogo
From: Leicester Forest East


Comments:
I was very impressed with Joe's service and professionalism. He made an initial call within an hour of me phoning and called back first thing next morning to fit the thermister needed to mend my boiler.
I would be happy to use his services again!
Added: January 10, 2018

Name: lorraine thrift
From: Glenfield, Leicester


Comments:
Very very good service. Joe and his son came round on a sunday afternoon and got my boiler working again for me very promptly and with no fuss and made sure I was going to be okay until he could fix me up with a new boiler. I was so grateful as I was in a panic after trawling the internet and was being quoted anything from £109 an hour to £184 just to come out to look at the problem. Finding Joe and his son was a godsend. Will use them again and will definitely recommend them to others. Great service Joe.....Thank you :
Added: December 14, 2016

Name: phil rudkin
From: sinope coalville


Comments:
Joe came out to service our boiler did a great job and such a lovely man would highly recommend him anytime
Added: December 7, 2016

Name: Nick
From: Leicester


Comments:
Having been given the runaround from a few plumbers, called Joe and he came round very promptly, nothing was too much trouble even after having surgery on his right hand. Him and his son quickly rectified a fault in several blocked pipes. They are a really nice father & son team, very friendly who do put their customers first. Would not hesitate in recommending them to family and friends. Joe and his son are a rare breed who actually do care about their customers. :)
Added: November 30, 2016


Name: Siobhan
From: Leicester

Comments:
I highly recommend this service. Joe came out immediately to fix a leak in my gas pipe. He really went the extra mile and took a great deal of trouble to resolve the difficulty quickly. He is punctual and reliable, very friendly and considerate-great customer service skills. He works with his son who is also very pleasant. I was very relieved and very grateful to get his help.
Added: November 25, 2016


Name: Tom
From: Leicester


Comments:
Quick response and excellent service to a middle of the night problem. A+
Added: November 16, 2016

Name: Emma Foley
From: Oakham


Comments:
Thank you so much for coming out on a Friday evening all the way to oakham to fix our boiler for us and having the pump on your van was even better service , many thanks for this evening
Added: October 28, 2016


Name: Margaret
From: Leicester



Comments:
Having tried several 'emergency' plumbers at 9pm on a Friday evening without success and water coming down the stairs & through the bathroom flooring to the kitchen I managed to get hold of Joe. He came out quickly and found the problem. He even had the pipe required on his van and fitted it, and tested to see that all was ok. He was very pleasant. I will not hesitate in contacting him again if needed.
Added: October 7, 2016

Name: Anne
From: Leicester


Comments:
Thanks for great service! You arrived shortly after my phone call and quickly carried out the work to get my Baxi back boiler up and running. I am so pleased - had already been badly let down by one of the larger plumbing services. I will be recommending you to friends and family. :)
Added: September 22, 2016

Name: Chan
From: Leicester


Comments:
Joe is very good installer fitted our gas supply to our new cooker on time great service and a great chap
Added: September 1, 2016

Name: Hiran Kara
From: Oadby


Comments:
Having been let down by another plumber I contacted Joe. He arrived as promised and on time. He diagnosed the issue promptly, unfortunately the boiler needed a new part which Joe didn't have with him at the time. So we arranged for him to come back the next day with the part. He did so and got the boiler working without delay. His charges were reasonable with no hidden charges. I would have no hesitation in recommending this company. Thank you Joe.
Added: August 30, 2016

Name: Siobhan Barber
From: Wigston


Comments:
My Mum had been let down by numerous Plumbers and Gas Engineers, so I looked online on her behalf and found Joe. Joe promised to turn up on time and do his best to resolve the problem with the LPG boiler in my Mum's caravan.
I can honestly say Joe is a man of his word! He turned up on time, he was reliable and according to my Mum, has the patience of a saint with tricky problems!
True to his promise, he identified the problem, got a new part and had the boiler up and running in just over 24 hours, my Mum is delighted.
I for one will be recommending Joe to my friends and colleagues, as will my Mum. Thanks Joe!
Added: August 11, 2016

Name: Helen Gore
From: Sinope,Coalville


Comments:
Joe arrived on time to service my LPG boiler,very satisfied,such a friendly and polite man.I would have no hesitation to recommend him to my friends and family.He also serviced 4 of my neighbours boilers.I cannot praise this lovely man enough. :D
Added: August 9, 2016

Name: Robin Vallance
From: Leicester


Comments:
Joe is a very pleasant man who arrived on time and completed the job competently, charging the amount quoted (no hidden VAT charge either). I would happily use him again.
Added: August 7, 2016

Name: Blake Tarry
From: Thorpe Astley


Comments:
Our boiler broke down when we returned from holiday so called Joe after finding his company on Google. He was able to come out within a couple of hours. Very professional service, fixed the boiler and offered advice on future maintenance. Would definitely recommend.
Added: July 21, 2016

Name: Pritesh Patel
From: Thurmaston


Comments:
Absolutely pleased by the service and workmanship offered by Joe during the recent boiler problem I had. Joe was courteous, honest and very professional. Everything was explained to me, and I never felt I was pressured into doing anything I didn't feel was needed. In fact, he saved my families life due to some bodged up roofing I had done. I would and will recommend Joe to family and friends without a moment's hesitation and I have already lined up Joe for some additional work.

His son and colleagues treated us and our home with respect, and left it tidy after the work (a new boiler fitting).
Added: July 9, 2016

Name: Dale wilson
From: Queniborough


Comments:
Nice company joe was friendly polite called when he said he would
Cost was as quoted job done with no messing my boiler is 30 yrs old
And am always told to get rid on first inspection joe was the first honest
Professional not to advise that on first inspection and had it working in an hour thanks for great service . I have already passed your name on and will continue to recommend and use you in the future.
Added: July 1, 2016

Name: L Mills
From: Leicester 


Comments:
Just had Joe round to diagnose and fix my Megaflow heating system. Excellent service - punctual, polite, friendly and professional. Quickly found the problem and fixed it. Can't fault the service. Will definitely call him again and recommend him.AB
Added: June 21, 2016

Name: Diane Davis
From: Leicester


Comments:
Very pleased with the service. Came out within 24 hrs , the part was ordered fitted the next day. Friendly honest job done .
Added: June 20, 2016

Name: Karen
From: Leicester


Comments:
I had a leak under my kitchen sink in which water was pouring out excessively and it was something which couldn't be left overnight and after phoning multiple emergency plumbers, J.S Gas & Plumbing Services came to the rescue. I phoned at 9:15pm and they arrived within the hour. They rectified the problem straight away and managed to stop the leak temporarily until the next morning as the part I needed was foreign and they were not sure if they would be able to get a replacement. He suggested that he will go and get the part in the morning and let me know what was happening asap. The next morning I called the plumber and he managed to get the part and an hour later he was at the door and the problem under my sink was fully sorted. I would highly recommend these guys as nothing was too much trouble and they were very reliable, friendly and reasonably priced. I will definitely be seeing them again soon :D
Added: May 12, 2016

Name: Rachel
From: Leicester


Comments:
We had a leaking pipe which we were unable to stop the water gushing out. We struggled to find an emergency service but finally found JS Gas & Plumbing Services from a search through google. Joe was here within the hour and the problem very quickly fixed. Joe was very calm and friendly and we would recommend him and JS Gas & Plumbing.
Added: May 10, 2016

Name: Rajeshree and Kesha
From: Leicester


Comments:
My mother and I experienced a horrible flooding from a pipe burst in the middle of the night in October. Although Being a council property, they rudely turned us away. I feel so fortunate that JS came to our rescue at such early hours of the morning. Not only did they manage to cease the point of heavy water flow but more so, showed so much concern for our situation. He sat with us and discussed what our immediate points of action should be, provided us with essential contacts that could help further, provided initial help in drying up the water that had consumed our entire house! Furthermore he was kind enough to drop by the next day to check on us and our progress. Been meaning to write this review for a very long time. Incredible customer service! Great person to have around! Thank you so much!
Added: March 11, 2016

Name: Aleks
From: Leicester


Comments:
This is the second time I have had to call Joey out due to an emergency. I received the same excellent service which was both professional and efficient. My home was warm and safe in no time. He bought his son with him this time and it was a pleasure to see Father and Son working so well together and sharing experience and knowledge with youth and enthusiasm.I would highly recommend this company and would not hesitate to contact for assistance again.
Added: March 7, 2016


Name: andrea
From: leicester


Comments:
Joe is brilliant came all the way over from melton mowbray for a leak we had in our boiler ...while he was there he noticed a few more loose pipes and fixed them too was done within 5 minutes ...also fixed our bedroom radiator in a few minutes and didn't mind doing it for us ....we have a little baby so very pleased he could fix this problem ....very happy with our service ...very happy customer indeed!! Thank you joe ..... :D
Added: February 17, 2016

Name: Selina T
From: Leicester


Comments:
This guy was a life saver!! I had booked another company who let me down and this guy came last minute and carried out the boiler check for me.
Not only was he friendly but very professional. I would recommend him to all and would use this company in the future.
Thanks so much I appreciate your service sorry for posting the review so late!!
Added: February 10, 2016

Name: Zoe CH
From: Leicester LE3


Comments:
Top man!

After googling ‘plumbers in LE3’ I found Joe’s details and called before 9am to ask if he had any time to look at a leaking upstairs loo. Happily the answer was yes as he could make it here for lunchtime which was just the time I needed. Within 30 mins the loo was no longer leaking, the broken bit replaced, all in all job done! Joe has offered to nip back to come and sort out the sealant around the bath panel, which is an added bonus.

A genuinely really nice chap, super-efficient and at a great price

Thank you

Zoe
Added: January 20, 2016

Name: Simon Ip
From: Hertfordshire


Comments:
I came across this company via a Google search so was apprehensive at first. However, Joe came across as a professional guy, there was good communication and the job of replacing my old boiler was completed on time as promised. This is a nice genuine company with very reasonable prices, I would recommend this firm.
Added: January 7, 2016

Name: Gerard
From: Leicester


Comments:
A1. Came within an hour of call. Sorted radiator within 10 mins and advised on gas fire. Very reasonable rates. Nice guy. Would use again. :D
Added: January 7, 2016

Name: Tsveta Colwill
From: Coalville


Comments:
Joe came to our house and fixed the boiler straight away. We didn't have any heating, hot water and one of our radiators was leaking, but Joe managed to sort it all out. I am very happy with his services and I will recommend him to everyone looking for a professional and reliable plumber/engineer. I've had two engineers coming to fix our boiler, and none of them were able to find the problem. Joe found the fault for 15 mins. Thank you for your help and professional manner, Joe!
Five star service! Well done!
Added: November 12, 2015

Name: Phil
From: Leicester

Comments:
Joe and his team flushed out my central heating system and took out old radiators and fitted in new ones. He responded to my original request for the above work very swiftly and within a week he gave me a time/day when the work could be completed. Good as his word the work has been done and I’m very pleased with it. Joe is a very courteous honest person and has a very conscientious approach to his work. I would highly recommend him and his team.
Added: November 5, 2015

Name: b,woodhead
From: leicester


Comments:
Wowwww such excellent service, these are the people you need to call out, we had a problem and it was all sorted within 1/2 of calling them, honestly brilliant service could not have got that from anyone else. Highly recommended.

Thank you
Kind regards
Added: October 19, 2015


Name: Marc and Cat
From: Birstall


Comments:
Wow, what an amazing service from this Father and Son team, after a few days of leaking disastrous radiator pipe, this friendly and professional team saved our family from a weekend of freezing to death. Will definitely call these guys again if ever I need them.
Value for money too. :) :) 😊 😊 😊
Added: October 17, 2015

Name: Clare Allington
From: Coventry


Comments:
Professional and reliable service.
Joe is consistently good at what he does, helpful and approachable and pricing is fair.
Will come out and do work at all hours.
Totally recommended.
Added: September 30, 2015

Name: Dinah
From: Leicester


Comments:
Joe was an amazing repairman, after having previous plumbers come and spend two hours working to not fix the fault, Joe was called and he came on a Sunday to fix my heating. Within 5 minutes he had identified the fault and within 15 minutes my heating was up and running again! Very polite and friendly and an excellent professional! I would definitely recommend Joe to others.
Added: September 13, 2015


Name: Miss K H Grant
From: Leicester West


Comments:
I called Joe after my boiler broke on a late evening, he attended my property immediately, he was very friendly, straight away he addressed more than one fault with my boiler, I found his knowledge impeccable, so many times you deal with so called "professionals" who seem like they are just after your money, but no extra expensive parts were needed and within an hour my boiler was up and running. I can't speak highly enough of my service. Thanks again. :)
Added: September 9, 2015


Name: Priya
From: Leicester


Comments:
Polite, honest and always there for me as a landlord!
All problems are dealt with to a high standard! I needed plumbing help during the Christmas period and he came out when no one else would. More recently when a tenant was ready to move in but the gas boiler wasn't ready. This time he exceeded my expectations as the problem was not routine as we were expecting. Don't look any further, he won't let you down! Thanks again Joe!
Added: June 15, 2015

Name: AL
From: Leicester


Comments:
Suddenly lost all hot water last Bank Holiday weekend. Looked up plumbers in Leicestershire on Google and found Joe. Very glad I did. He was able to come over in a few hours and sort the problem within a few minutes. He was polite and approachable throughout. Would definitely recommend!
Added: June 13, 2015

Name: Anneliese
From: Glenfield


Comments:
I can only say thank you for dealing with my problem so quickly this company gave a very high standard of work, excellent service and I would definitely recommend them.
Added: May 27, 2015

Name: sarah
From: braunstone


Comments:
thankyou for an amazing service on Saturday, already recommended you to someone, although you do need to have a break, hope you manage to get a weekend of sometime, lol, thanks again :)
Added: May 7, 2015

Name: Sharon
From: Leicester


Comments:
Great service. Came immediately to fix my boiler. Very polite and conscientious worker. Would definitely use this company again. 5 star service.
Added: April 23, 2015

Name: Chris
From: Anstey


Comments:
Job's a great guy. He came out on an emergency call out within 40 minutes and sorted out a radiator leak for me. All in working order now and I know I have someone I can call on if I need any plumbing or gas work.
Added: April 20, 2015

Name: Bobby
From: shimla pinks


Comments:
we had water problem in our restaurant and it was weekend.as we all know it's hard to find people on weekends but we rang joe Mitchell on Saturday night and told him to come on Sunday morning...he was right on time,fixed our problem..so I will highly recommend this guy .5 star service........
Added: April 19, 2015

Name: Stephen Gundle
From: Leicester


Comments:
I called at 9pm on Thursday evening, after a pipe burst in my loft, leading to water dripping through the landing ceiling. I called Joe after reading some reviews. He responded immediately and arrived within an hour to perform an immediate full repair. He was polite, courteous and very efficient. The work was carried out to an excellent standard. I recommend him highly.
Added: April 17, 2015

Name: Rhea
From: Leicester LE4


Comments:
After calling numerous plumbers this morning, I came across this company, an emergency call out as my partner hammered a hole in 2 pipes.. Very fast, friendly & reasonably priced service!! Both guys were a good team. Will definitely be using you again and hopefully not for partners disastrous DIY!
Added: April 16, 2015

Name: Ivan
From: Ratby


Comments:
Rang Joe after reading reviews as our boiler keeps cutting out. After trying a couple of replacement parts, Joe said it was a difficult one but would sort it out. However we made the decision to invest in a new boiler. Joe asked Mike (plumber) to call round with Joe to assess work needed. Quote very reasonable and work carried out efficiently and neatly. Joe is such a genuine, extremely polite and friendly man, as is Mike and would definitely recommend JS Plumbing to friends and family.
Added: March 28, 2015

Name: suzie hall
From: leicester


Comments:
Thank you joe for an excellent service. Even though it was late in the evening you still came out and fixed our boiler, we now have heating and hot water again. If we ever have any plumbing problems in the future we will definitely contact you and we will be recommending you to all of our friends and family. Thanks again! :)
Added: March 5, 2015

Name: suzie hall
From: leicester


Comments:
Thank you joe for an excellent service. Even though it was late in the evening you still came out and fixed our boiler, we now have heating and hot water again. If we ever have any plumbing problems in the future we will definitely contact you and we will be recommending you to all of our friends and family. Thanks again!
Added: March 5, 2015

Name: Mark Beames
From: Birstall

Comments:
Got in touch with Joe, who unlike the other people I had contacted, told me the job would be quoted when it was seen , rather than being told £ per hour rates up front.
Joe's plumber arrived when he said he would, assessed the job and gave me the price and an estimate for the parts. The work was done to a very high standard and with care, a full professional job, the jobs had potential for someone to cut corners but the job was done properly, and in very efficient time (under an hour for 2 jobs). Would highly recommend this firm, and will come back to them for my plumbing and heating needs.
Added: February 2, 2015

Name: James Broad
From: South Wigston


Comments:
Very close to Christmas time, both my downstairs and upstairs electric showers broke down. They had served me well and were in need of replacement. Worst timing possible as had several family members staying round and would have been impossible to all use the bath!!!

I'm not originally local to Leicester so did the usual thing of getting 3 separate quotes etc. Jay was the second guy that did a quote and he was polite, articulate, and explained not just what action was needed after his no obligation assessment, but also why it had gone wrong even showing me the burnt out/damaged parts.

He is very good value for money and incredibly efficient at a time which could have been really stressful. Also he is the first professional plumber/engineer that I've had that actually wiped his feet before coming in the house! He even did a mini clean up after his work.

Couldn't recommend him enough, goes without saying that I won't be doing the 3 quotes in future.
Added: January 23, 2015

Name: Wayne
From: Leicester


Comments:
After initially meeting Joe at a Property business meeting in Leicester many months ago, I found Joe to be a cool mannered guy who came highly recommended from other property owners that were there. A few weeks after the meeting my boiler was on the blink and Joe came and gave me first class advice and service about my boiler. I would highly recommend him to any one else as his knowledge and expertise is second to none.
Added: January 19, 2015

Name: Ken Vernon
From: Leicester


Comments:
Despite being really busy and the part for our boiler proving elusive, Joe was professional and polite to a fault. He eventually managed to get the part and installed it well into the evening to make sure we had heating as soon as he could. Very grateful for that as it is not something he needed to do! Excellent service!
Added: January 19, 2015


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Boiler Repairs, General Plumbing Services

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